The Tyne Tunnels delivers its services to customers by working to a mandate of high standards, good governance, conduct above reproach- all within the Passenger Transport Authority's overarching objectives of achieving modal shift towards Public Transport, Reducing transport related social exclusion and supporting Economic Regeneration for the conurbation of Tyne and Wear. To assist staff to deliver the service, the Tyne Tunnels strives to be a Learning Organisation that operates to clearly defined procedures and parameters- Our policies are displayed here-
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